• Cincinnati, OH, USA
  • $50,000-$60,000
  • Salary
  • Full Time

Full benefits package

Job Summary 

The Human Resources Account Manager is responsible for maintaining client and work site employee relations on a day-to-day basis for assigned PEO and HRO clients.  The Human Resources Account Manager must provide high quality HR services that are responsive, accurate, and professional.


Principal Duties & Responsibilities:

  • Oversee all HR-related matters for assigned clients which may include the following:
    • New employee onboarding
    • Benefit Enrollment
    • Terminations
    • Disciplinary Action
    • Employee handbooks
    • COBRA compliance
    • FMLA compliance
    • Create and review job descriptions
    • Ensure that clients are compliant with all employment laws
    • Track eligibility for benefits
    • Create policies and procedures
  • Update client and employee information in HRIS
  • Communicate with all assigned clients on a proactive basis
  • Provide ongoing assistance and training as needed or requested
  • Oversee all employee relations for each assigned clients
  • Handle all unemployment related correspondence and hearings and communicate with clients
  • Interpret and explain to clients, human resources policies, procedures, laws, standards, or regulations
  • Develop and present relevant training materials
  • Performs other duties as assigned.



  • Minimum 2 years of HR related experience
  • Ability to multi-task, prioritize, and an attention to detail is a must.
  • Excellent communication skills
  • Excellent computer skills (Office Suite and HRIS knowledge)


Education and Experience:

  • Bachelor's Degree preferred
  • PHR or SHRM-CP required



Physical & Mental Demands:

The working conditions are typically in an office environment, except during client visits.  May require working after hours and occasional weekend to respond to emergency or non-emergency situations.  The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

  • While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
  • Ability to sit for long periods of time.
  • The employee is occasionally required to climb or balance; and stoop, kneel, crouch or crawl. The employee must frequently lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.


Work Environment

  • This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines.


  • Travel is primarily local during the business day. However, this position may require up to 25% travel, and could include out of town travel that may require overnight stays.


Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for their job. Duties, responsibilities, and activities may change at any time with or without notice.

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